Having a husband who is a Business/sytems analyst who has been working with small and (very) large business systems, I found the teminologiy and ideas easy to understand and very interesting. Especially the comment that ” Strassman was unable to establish a relationship between company performance and computer expenditure. terminology: communities of practice – ie – one on one knowlege sharing, within informal groups very good concept – internal networking groups another one. Interesting that even as technology has grown, the outcome of a successful company still depends on the individual choosing to share knowlege (or not!). Knowlege flow model very good – makes sense.
